Salesforce is set to buy Fin, which used to be called Intercom, for about $3.6 billion. Fin creates AI customer service agents that manage conversations on chat, email, messaging apps, phone, and Slack. These agents answer questions, solve common problems, and help service teams work more efficiently. Both the Agentforce roadmap and
In the world of CRM, change is the only constant. We’ve come a long way since the “Classic” days, and even the original Lightning Experience is now undergoing a sophisticated evolution. Salesforce has introduced SLDS 2 (Salesforce Lightning Design System) alongside the stunning Cosmos Theme, marking a major leap forward
Salesforce users have been asking for it for years, and it’s finally here: Color Mode (Beta). Users can now toggle between Light, Dark, and System modes directly from their profile avatar. While this is a massive win for user experience, it presents a unique challenge for third party apps within
At SharinPix, we reside within the Salesforce ecosystem in order to bring you native tools for your field operations. Our product is deeply integrated with Salesforce orgs ranging from Field Service to Experience Cloud, so when a platform shift genuinely changes what’s possible for developers, we pay close attention. Salesforce’s
At SharinPix, we work with what people can see: images, annotations, field photos, visual proof, and business context inside Salesforce. But behind every visible feature, there are things users do not see: access tokens, passwords, SFDX Auth URLs, CI/CD scripts, logs, and automation. These hidden parts matter too. Salesforce is
At SharinPix, the development roadmap is driven by one thing above all else: what our customers tell us they actually need in the field. The people who rely on SharinPix every day (field service managers, operations leads, and the technicians they oversee) have a clear view of what makes or
What you’re actually paying for, and why the bill keeps growing Most Salesforce admins know the feeling: you check Company Information, see the storage bar inching toward red, and start wondering what you can safely delete. Storage warnings are one of the more expensive operational surprises in a growing org,
Walking through the doors of the Moscone Center for TrailblazerDX 2026, the atmosphere felt fundamentally different than in years past. For a decade, TDX has been the cathedral of admins, developers, and architects. But this year, as a proud ISV sponsor, the SharinPix team witnessed a pivot so profound it
Jean-Michel Mougeolle, CEO of SharinPix and Salesforce MVP Hall of Fame, recently joined a panel webinar alongside experts from S-Docs, Gridmate, and Inspire Planner to dig into one of the most misunderstood topics in the Salesforce ecosystem: what does “native” really mean, and why does it matter more than ever?
In the modern enterprise landscape, the smartphone is the most powerful tool in a field technician’s belt. Whether it’s a construction site supervisor documenting progress, an insurance adjuster capturing storm damage, or a field service engineer verifying a complex repair, the visual record has become the primary language of many